Here you will find some of our most Frequently Asked Questions. If you do not find the answer you are looking for, please feel free to contact us at 714-892-4495.


What are square yards and why is carpet measured in square yards and not square feet?

A standard carpet roll is 12 feet wide, which means that when measuring your home for carpet you must take into account the roll size in determining how much carpet you need. Carpet is also a directional material so all the carpet must be laid with the same orientation. Because of this we measure homes in linear feet or in other words how long of a carpet roll to buy. Since some carpet rolls are 15 feet wide the amount of carpet needed to carpet your home can vary with the size of the carpet roll used. Since most consumers are familiar with square footage measurements the carpet industry uses the standard of square yards instead of linear feet. Square yards can easily be converted to square feet. 1 Sq. Yard = 9 Square feet.

Can I save money by buying a less expensive carpet and putting the best cushion under it?

There is no question that a good cushion is critical to carpet performance, but remember that you walk directly on the carpet so you want carpet constructed to meet your needs and lifestyle. If you buy a cheaper carpet that doesn’t meet your needs, you’ll have a cushion that feels great, but you may not be satisfied with the look or wear of your carpet.

If I bend the carpet and see the backing does this mean the carpet is low quality?

No. All carpets, except woven carpets, are made with spaces between the tufts (ends). Remember, except for stairs, carpet is flat on the floor. You can feel the thickness or density of different carpets by sticking your fingers in the pile, but do it on a flat surface. As a general rule, thicker, tighter, denser carpets perform better.

What is BCF?

BCF stands for Bulked Continuous Filament. You want to buy a carpet made from a continuous filament fiber.  The word “Bulked” refers to a process where the manufacturer makes the strand of fiber beefed up, or bulked to create a fatter and more beefy feel.  Think of it like using a volumizer on your hair.  It makes it feel thicker and fuller.  The “CF” means the strand is formed in one long strand.  When they make carpet from a CF fiber is virtually eliminates the shedding and fuzzing that you experience with a carpet made of a staple fiber.

What is meant by Solution Dyed?

Solution dyeing is a yarn coloration process in which pigment is added to the polymer melt before the fiber is extruded into yarn. The color, therefore, is an inherent part of the yarn itself.  Although solution dyeing does not offer as wide a color selection as other dye methods, its colors are the most permanent. Solution dyed yarn is highly resistant to color loss through fading from sunlight, ozone, or harsh cleaning agents and bleach. The solution dyeing process is, in addition, environmentally friendly and efficient, using little water or energy.

What is twist?

Twist is the number of turns put in the carpet fiber or yarn. Almost all carpets have twisted yarns. As a general rule, the more twist or turns on a fiber, the better performance you can expect. Yarns that are twisted tighter have a different “feel” than those that are less tight.

Can carpet can help you breathe easier? Allergen Information

Some biopollutants, such as animal dander, house dust mites, and mold, have been linked to allergies and asthma, and many of these substances are commonly found in the average home.  It is important to understand that the mere presence of allergens does not in itself pose a hazard.  The allergen must be inhaled for exposure to occur, and in order for inhalation to occur, the allergen must be airborne.

Carpet acts as a trap for allergens

Carpet is capable of holding significant quantities of soil, dust, etc., without appearing very dirty.  It has been demonstrated that carpet is quite efficient at keeping allergen and other small particles such as pollen out of the air.  In fact, data from a Swedish government study indicates that when use of carpet declined, the number of people reporting allergy problems increased.

Regular vacuuming with a vacuum using a high-efficiency filter and periodic cleaning using hot-water extraction (“steam cleaning”) removes the majority of allergen from carpet as well as significantly reducing mite populations.

Research has clearly shown that there is no correlation between allergen contained in carpet and allergen in the air in the carpeted room.